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Ready to discuss your next project? Our surface specialists are here to help you find the perfect solution.

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Business Information

Office Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Sunday: By appointment

Response Time

• Quote requests: Within 24 hours
• General inquiries: Same business day
• Samples: 2-3 business days

Services

• Material consultation and selection
• Project-specific recommendations
• Sample coordination
• Installation referrals
• Delivery coordination

Sales Representatives

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Hank Hilton

Sales Representative

Email: hank@surfaces9.com

Territory Coverage:

South Florida • Tampa Bay Area • Jacksonville • Orlando

Specializes in large commercial projects and multi-family residential developments.

🏡

Nicole Lee

Sales Representative

Email: nicole@materialmatters.guru

Territory Coverage:

Martin County • Palm Beach County • Luxury Projects Statewide

Focuses on luxury residential and boutique commercial projects with emphasis on design coordination.

Service Territory Map

Comprehensive coverage across Florida's major markets

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Florida Coverage Map

Territory Highlights

Primary Markets

  • ✓ Miami-Dade County
  • ✓ Broward County
  • ✓ Palm Beach County
  • ✓ Martin County
  • ✓ Hillsborough (Tampa)
  • ✓ Orange County (Orlando)
  • ✓ Duval County (Jacksonville)
  • ✓ Collier County (Naples)

Delivery Network

Strategic partnerships enable efficient delivery statewide:

  • • Same-day delivery in major metro areas
  • • 2-3 day delivery to secondary markets
  • • Special coordination for Keys and remote areas
  • • Installation-ready staging available

Frequently Asked Questions

Quick answers to common questions

How do I request samples?

Contact your territory sales representative or use our contact form specifying which products you'd like to see. Samples typically arrive within 2-3 business days.

What's your minimum order quantity?

Minimum orders vary by product. Most wall and pool tiles have reasonable minimums for residential projects, while some specialty items may require larger quantities.

Do you provide installation services?

We coordinate with certified installation professionals in your area and can provide referrals for qualified contractors experienced with our products.

How quickly can you provide quotes?

Most quotes are provided within 24 hours. Complex projects requiring custom solutions may take 2-3 business days for comprehensive pricing.

What warranty do your products carry?

Warranty terms vary by manufacturer and product type. We provide detailed warranty information for each product and assist with any warranty claims.

Can you help with design coordination?

Absolutely. Our team can recommend complementary products, coordinate finishes, and provide technical specifications to help achieve your design vision.